n8n-workflows/workflows/0850_Mattermost_Pagerduty_Automate_Webhook.json

{
  "nodes": [
    {
      "name": "Ack",
      "type": "n8n-nodes-base.webhook",
      "position": [
        -160,
        1440
      ],
      "webhookId": "d3025d6c-5956-439e-9c9a-db3ef524a24f",
      "parameters": {
        "path": "/ack",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 1
    },
    {
      "name": "Resolve",
      "type": "n8n-nodes-base.webhook",
      "position": [
        120,
        1880
      ],
      "webhookId": "92d7ddfa-20f9-49bc-976e-4f6c76c0b3b4",
      "parameters": {
        "path": "/resolve",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 1
    },
    {
      "name": "Webhook",
      "type": "n8n-nodes-base.webhook",
      "position": [
        60,
        1040
      ],
      "webhookId": "9888d896-dd23-4e97-9d16-c12055b64133",
      "parameters": {
        "path": "9888d896-dd23-4e97-9d16-c12055b64133",
        "options": {},
        "httpMethod": "POST"
      },
      "typeVersion": 1
    },
    {
      "name": "Jira1",
      "type": "n8n-nodes-base.jira",
      "position": [
        680,
        1040
      ],
      "parameters": {
        "project": "10016",
        "summary": "={{$node[\"Webhook\"].json[\"body\"][\"event\"][\"data\"][\"title\"]}}",
        "issueType": "10007",
        "additionalFields": {
          "assignee": "qwertz12345"
        }
      },
      "credentials": {
        "jiraSoftwareCloudApi": {
          "id": "64",
          "name": "Jira SW Cloud account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "Jira2",
      "type": "n8n-nodes-base.jira",
      "position": [
        540,
        1880
      ],
      "parameters": {
        "issueKey": "={{$node[\"Resolve\"].json[\"body\"][\"context\"][\"jira_key\"]}}",
        "operation": "update",
        "updateFields": {
          "statusId": "31"
        }
      },
      "credentials": {
        "jiraSoftwareCloudApi": {
          "id": "64",
          "name": "Jira SW Cloud account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "PagerDuty1",
      "type": "n8n-nodes-base.pagerDuty",
      "position": [
        60,
        1440
      ],
      "parameters": {
        "email": "address@mail.com",
        "resource": "incident",
        "operation": "update",
        "incidentId": "={{$json[\"body\"][\"context\"][\"pagerduty_incident\"]}}",
        "updateFields": {
          "status": "acknowledged"
        },
        "authentication": "apiToken",
        "conferenceBridgeUi": {}
      },
      "credentials": {
        "pagerDutyApi": {
          "id": "65",
          "name": "PagerDuty account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "PagerDuty2",
      "type": "n8n-nodes-base.pagerDuty",
      "position": [
        340,
        1880
      ],
      "parameters": {
        "email": "address@mail.com",
        "resource": "incident",
        "operation": "update",
        "incidentId": "={{$json[\"body\"][\"context\"][\"pagerduty_incident\"]}}",
        "updateFields": {
          "status": "resolved"
        },
        "authentication": "apiToken",
        "conferenceBridgeUi": {}
      },
      "credentials": {
        "pagerDutyApi": {
          "id": "65",
          "name": "PagerDuty account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "Mattermost5",
      "type": "n8n-nodes-base.mattermost",
      "position": [
        300,
        1440
      ],
      "parameters": {
        "message": "💪🏼 Incident status has been changed to Acknowledged on PagerDuty.",
        "channelId": "={{$node[\"Ack\"].json[\"body\"][\"channel_id\"]}}",
        "attachments": [],
        "otherOptions": {}
      },
      "credentials": {
        "mattermostApi": {
          "id": "61",
          "name": "Mattermost account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "Mattermost6",
      "type": "n8n-nodes-base.mattermost",
      "position": [
        760,
        1760
      ],
      "parameters": {
        "message": "💪 This issue got closed in PagerDuty and Jira.",
        "channelId": "={{$node[\"Resolve\"].json[\"body\"][\"channel_id\"]}}",
        "attachments": [],
        "otherOptions": {}
      },
      "credentials": {
        "mattermostApi": {
          "id": "61",
          "name": "Mattermost account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "Mattermost4",
      "type": "n8n-nodes-base.mattermost",
      "position": [
        900,
        1180
      ],
      "parameters": {
        "message": "=⚠️ {{$node[\"Webhook\"].json[\"body\"][\"messages\"][0][\"log_entries\"][0][\"incident\"][\"summary\"]}}\nPagerDuty incident: {{$node[\"Webhook\"].json[\"body\"][\"messages\"][0][\"log_entries\"][0][\"incident\"][\"html_url\"]}}\nJira issue: https://n8n.atlassian.net/browse/{{$json[\"key\"]}}",
        "channelId": "={{$node[\"Mattermost1\"].json[\"id\"]}}",
        "attachments": [
          {
            "actions": {
              "item": [
                {
                  "name": "Acknowledge",
                  "type": "button",
                  "options": {},
                  "data_source": "custom",
                  "integration": {
                    "item": {
                      "url": "https://username.app.n8n.cloud/webhook/ack",
                      "context": {
                        "property": [
                          {
                            "name": "pagerduty_incident",
                            "value": "={{ $node[\"Webhook\"].json[\"body\"][\"event\"][\"data\"][\"id\"] }}"
                          }
                        ]
                      }
                    }
                  }
                },
                {
                  "name": "Resolve",
                  "type": "button",
                  "options": {},
                  "data_source": "custom",
                  "integration": {
                    "item": {
                      "url": "https://username.app.n8n.cloud/webhook/resolve",
                      "context": {
                        "property": [
                          {
                            "name": "jira_key",
                            "value": "={{$json[\"key\"]}}"
                          },
                          {
                            "name": "pagerduty_incident",
                            "value": "={{ $node[\"Webhook\"].json[\"body\"][\"event\"][\"data\"][\"id\"] }}"
                          }
                        ]
                      }
                    }
                  }
                }
              ]
            }
          }
        ],
        "otherOptions": {}
      },
      "credentials": {
        "mattermostApi": {
          "id": "61",
          "name": "Mattermost account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "Mattermost3",
      "type": "n8n-nodes-base.mattermost",
      "position": [
        900,
        940
      ],
      "parameters": {
        "message": "=🚨 New incident: \nAuxiliary Channel -> https://mattermost.internal.n8n.io/test/channels/{{$node[\"Mattermost1\"].json[\"name\"]}}\nPagerDuty Incident -> {{$node[\"Webhook\"].json[\"body\"][\"event\"][\"data\"][\"html_url\"]}}\nJira Issue -> https://n8n.atlassian.net/browse/{{$json[\"key\"]}}",
        "channelId": "qwertz12345",
        "attachments": [],
        "otherOptions": {}
      },
      "credentials": {
        "mattermostApi": {
          "id": "61",
          "name": "Mattermost account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "Mattermost2",
      "type": "n8n-nodes-base.mattermost",
      "position": [
        480,
        1040
      ],
      "parameters": {
        "userId": "qwertz12345",
        "resource": "channel",
        "channelId": "={{$json[\"id\"]}}",
        "operation": "addUser"
      },
      "credentials": {
        "mattermostApi": {
          "id": "61",
          "name": "Mattermost account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "Mattermost1",
      "type": "n8n-nodes-base.mattermost",
      "position": [
        280,
        1040
      ],
      "parameters": {
        "teamId": "qwertz12345",
        "channel": "={{$json[\"body\"][\"event\"][\"data\"][\"incident_key\"]}}",
        "resource": "channel",
        "displayName": "={{$json[\"body\"][\"event\"][\"data\"][\"title\"]}}"
      },
      "credentials": {
        "mattermostApi": {
          "id": "61",
          "name": "Mattermost account"
        }
      },
      "typeVersion": 1
    },
    {
      "name": "Mattermost7",
      "type": "n8n-nodes-base.mattermost",
      "position": [
        760,
        1980
      ],
      "parameters": {
        "message": "=🎉 The incident ({{$node[\"PagerDuty2\"].json[\"summary\"]}}) was resolved by the lovely folks in the on-call team!",
        "channelId": "qwertz12345",
        "attachments": [],
        "otherOptions": {}
      },
      "credentials": {
        "mattermostApi": {
          "id": "61",
          "name": "Mattermost account"
        }
      },
      "typeVersion": 1
    }
  ],
  "connections": {
    "Ack": {
      "main": [
        [
          {
            "node": "PagerDuty1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Jira1": {
      "main": [
        [
          {
            "node": "Mattermost3",
            "type": "main",
            "index": 0
          },
          {
            "node": "Mattermost4",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Jira2": {
      "main": [
        [
          {
            "node": "Mattermost6",
            "type": "main",
            "index": 0
          },
          {
            "node": "Mattermost7",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Resolve": {
      "main": [
        [
          {
            "node": "PagerDuty2",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Webhook": {
      "main": [
        [
          {
            "node": "Mattermost1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "PagerDuty1": {
      "main": [
        [
          {
            "node": "Mattermost5",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "PagerDuty2": {
      "main": [
        [
          {
            "node": "Jira2",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Mattermost1": {
      "main": [
        [
          {
            "node": "Mattermost2",
            "type": "main",
            "index": 0
          }
        ]
      ]
    },
    "Mattermost2": {
      "main": [
        [
          {
            "node": "Jira1",
            "type": "main",
            "index": 0
          }
        ]
      ]
    }
  }
}