696 lines
16 KiB
JSON
696 lines
16 KiB
JSON
{
|
|
"id": "1",
|
|
"name": "Dialpad to Syncro",
|
|
"nodes": [
|
|
{
|
|
"name": "GetCustomer",
|
|
"type": "n8n-nodes-base.httpRequest",
|
|
"position": [
|
|
350,
|
|
180
|
|
],
|
|
"parameters": {
|
|
"url": "={{$node[\"EnvVariables\"].json[\"syncro_baseurl\"]}}/api/v1/search?query={{$json[\"body\"][\"external_number\"].replace(/\\+/g, '').replace(/^[01]/, '')}}",
|
|
"options": {},
|
|
"authentication": "headerAuth"
|
|
},
|
|
"credentials": {
|
|
"httpHeaderAuth": "Syncro"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "Webhook",
|
|
"type": "n8n-nodes-base.webhook",
|
|
"position": [
|
|
-60,
|
|
180
|
|
],
|
|
"webhookId": "ec452bb5-58d9-4e0d-9cd2-c6df1c2cd957",
|
|
"parameters": {
|
|
"path": "moezdialpad",
|
|
"options": {},
|
|
"httpMethod": "POST",
|
|
"responseData": "allEntries",
|
|
"responseMode": "lastNode"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "CreateTicket",
|
|
"type": "n8n-nodes-base.httpRequest",
|
|
"position": [
|
|
1190,
|
|
110
|
|
],
|
|
"parameters": {
|
|
"url": "={{$node[\"EnvVariables\"].json[\"syncro_baseurl\"]}}/api/v1/tickets",
|
|
"options": {
|
|
"bodyContentType": "json"
|
|
},
|
|
"requestMethod": "POST",
|
|
"authentication": "headerAuth",
|
|
"bodyParametersUi": {
|
|
"parameter": [
|
|
{
|
|
"name": "customer_id",
|
|
"value": "={{$node[\"Contacts\"].json[\"contacts\"][0][\"customer_id\"]}}"
|
|
},
|
|
{
|
|
"name": "subject",
|
|
"value": "=Phone call from {{$node[\"Function\"].json[\"contacts\"][0][\"firstname\"]}} {{$node[\"Function\"].json[\"contacts\"][0][\"lastname\"]}} ({{$node[\"Webhook\"].json[\"body\"][\"contact\"][\"phone\"]}})"
|
|
},
|
|
{
|
|
"name": "status",
|
|
"value": "In Progress"
|
|
},
|
|
{
|
|
"name": "contact_id",
|
|
"value": "={{$node[\"Contacts\"].json[\"contacts\"][0][\"id\"]}}"
|
|
},
|
|
{
|
|
"name": "user_id",
|
|
"value": "={{$node[\"EnvVariables\"].parameter[\"values\"][\"string\"][1][\"value\"]}}"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"credentials": {
|
|
"httpHeaderAuth": "Syncro"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "GetTicket",
|
|
"type": "n8n-nodes-base.httpRequest",
|
|
"position": [
|
|
860,
|
|
40
|
|
],
|
|
"parameters": {
|
|
"url": "={{$node[\"EnvVariables\"].json[\"syncro_baseurl\"]}}/api/v1/tickets?contact_id={{$json[\"contacts\"][0][\"id\"]}}&status=Not%20Closed",
|
|
"options": {},
|
|
"authentication": "headerAuth"
|
|
},
|
|
"credentials": {
|
|
"httpHeaderAuth": "Syncro"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "IFMoreThanOne",
|
|
"type": "n8n-nodes-base.if",
|
|
"position": [
|
|
1000,
|
|
40
|
|
],
|
|
"parameters": {
|
|
"conditions": {
|
|
"number": [
|
|
{
|
|
"value1": "={{$node[\"GetTicket\"].json[\"tickets\"].length}}",
|
|
"value2": 1,
|
|
"operation": "equal"
|
|
}
|
|
],
|
|
"boolean": [
|
|
{
|
|
"value1": "={{$json[\"tickets\"]}}",
|
|
"value2": true
|
|
}
|
|
]
|
|
},
|
|
"combineOperation": "any"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "Google Sheets",
|
|
"type": "n8n-nodes-base.googleSheets",
|
|
"position": [
|
|
1480,
|
|
-40
|
|
],
|
|
"parameters": {
|
|
"range": "A:B",
|
|
"options": {
|
|
"valueInputMode": "USER_ENTERED"
|
|
},
|
|
"sheetId": "xxx",
|
|
"operation": "append"
|
|
},
|
|
"credentials": {
|
|
"googleApi": "Google"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "ForGoogle",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
1340,
|
|
-40
|
|
],
|
|
"parameters": {
|
|
"values": {
|
|
"string": [
|
|
{
|
|
"name": "Call",
|
|
"value": "={{$node[\"Webhook\"].json[\"body\"][\"call_id\"]}}"
|
|
},
|
|
{
|
|
"name": "Ticket",
|
|
"value": "={{$node[\"GetTicket\"].json[\"tickets\"][0][\"id\"]}}"
|
|
}
|
|
]
|
|
},
|
|
"options": {},
|
|
"keepOnlySet": true
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "UpdateTicket",
|
|
"type": "n8n-nodes-base.httpRequest",
|
|
"position": [
|
|
1190,
|
|
-40
|
|
],
|
|
"parameters": {
|
|
"url": "={{$node[\"EnvVariables\"].json[\"syncro_baseurl\"]}}/api/v1/tickets/{{$json[\"tickets\"][0][\"id\"]}}/comment",
|
|
"options": {},
|
|
"requestMethod": "POST",
|
|
"authentication": "headerAuth",
|
|
"bodyParametersUi": {
|
|
"parameter": [
|
|
{
|
|
"name": "subject",
|
|
"value": "=Phone call from {{$node[\"GetCustomer\"].json[\"results\"][0][\"table\"][\"_source\"][\"table\"][\"firstname\"]}} {{$node[\"GetCustomer\"].json[\"results\"][0][\"table\"][\"_source\"][\"table\"][\"lastname\"]}} ({{$node[\"Webhook\"].json[\"body\"][\"contact\"][\"phone\"]}})"
|
|
},
|
|
{
|
|
"name": "body",
|
|
"value": "={{$node[\"GetCustomer\"].json[\"results\"][0][\"table\"][\"_source\"][\"table\"][\"firstname\"]}} {{$node[\"GetCustomer\"].json[\"results\"][0][\"table\"][\"_source\"][\"table\"][\"lastname\"]}} called."
|
|
},
|
|
{
|
|
"name": "hidden",
|
|
"value": "true"
|
|
},
|
|
{
|
|
"name": "user_id",
|
|
"value": "={{$node[\"EnvVariables\"].parameter[\"values\"][\"string\"][1][\"value\"]}}"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"credentials": {
|
|
"httpHeaderAuth": "Syncro"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "ForGoogle1",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
1340,
|
|
110
|
|
],
|
|
"parameters": {
|
|
"values": {
|
|
"string": [
|
|
{
|
|
"name": "Call",
|
|
"value": "={{$node[\"Webhook\"].json[\"body\"][\"call_id\"]}}"
|
|
},
|
|
{
|
|
"name": "Ticket",
|
|
"value": "={{$node[\"CreateTicket\"].json[\"ticket\"][\"id\"]}}"
|
|
}
|
|
]
|
|
},
|
|
"options": {},
|
|
"keepOnlySet": true
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "Google Sheets1",
|
|
"type": "n8n-nodes-base.googleSheets",
|
|
"position": [
|
|
1480,
|
|
110
|
|
],
|
|
"parameters": {
|
|
"range": "A:B",
|
|
"options": {
|
|
"valueInputMode": "USER_ENTERED"
|
|
},
|
|
"sheetId": "xxx",
|
|
"operation": "append"
|
|
},
|
|
"credentials": {
|
|
"googleApi": "Google"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "NoOp",
|
|
"type": "n8n-nodes-base.noOp",
|
|
"position": [
|
|
830,
|
|
220
|
|
],
|
|
"parameters": {},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "Contacts",
|
|
"type": "n8n-nodes-base.function",
|
|
"position": [
|
|
510,
|
|
180
|
|
],
|
|
"parameters": {
|
|
"functionCode": "const { json: { results } } = items[0];\n\nconst getData = (results, type) => results.filter(r => r.table._index === type).map(x => ({\n id: x.table._id,\n firstname: x.table._source.table.firstname,\n lastname: x.table._source.table.lastname,\n customer_id: x.table._source.table.customer_id,\n email: x.table._source.table.email,\n business_name: x.table._source.table.business_name,\n phones: x.table._source.table.phones\n }));\n \nreturn [ { json: { contacts: getData(results, 'contacts') } } ];\n"
|
|
},
|
|
"typeVersion": 1,
|
|
"alwaysOutputData": false
|
|
},
|
|
{
|
|
"name": "IFContacts",
|
|
"type": "n8n-nodes-base.if",
|
|
"position": [
|
|
670,
|
|
180
|
|
],
|
|
"parameters": {
|
|
"conditions": {
|
|
"number": [
|
|
{
|
|
"value1": "={{$node[\"Contacts\"].json[\"contacts\"].length}}",
|
|
"value2": 1,
|
|
"operation": "equal"
|
|
}
|
|
],
|
|
"string": [],
|
|
"boolean": []
|
|
}
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "Customers",
|
|
"type": "n8n-nodes-base.function",
|
|
"position": [
|
|
510,
|
|
370
|
|
],
|
|
"parameters": {
|
|
"functionCode": "const { json: { results } } = items[0];\n\nconst getData = (results, type) => results.filter(r => r.table._index === type).map(x => ({\n id: x.table._id,\n firstname: x.table._source.table.firstname,\n lastname: x.table._source.table.lastname,\n customer_id: x.table._source.table.customer_id,\n email: x.table._source.table.email,\n business_name: x.table._source.table.business_name,\n phones: x.table._source.table.phones\n }));\n \nreturn [ { json: { customers: getData(results, 'customers') } } ];\n"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "IFCustomers",
|
|
"type": "n8n-nodes-base.if",
|
|
"position": [
|
|
670,
|
|
370
|
|
],
|
|
"parameters": {
|
|
"conditions": {
|
|
"number": [
|
|
{
|
|
"value1": "={{$node[\"Customers\"].json[\"customers\"].length}}",
|
|
"value2": 1,
|
|
"operation": "equal"
|
|
}
|
|
],
|
|
"string": [],
|
|
"boolean": []
|
|
}
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "NoOp1",
|
|
"type": "n8n-nodes-base.noOp",
|
|
"position": [
|
|
810,
|
|
520
|
|
],
|
|
"parameters": {},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "CreateTicketForCustomer",
|
|
"type": "n8n-nodes-base.httpRequest",
|
|
"position": [
|
|
860,
|
|
360
|
|
],
|
|
"parameters": {
|
|
"url": "={{$node[\"EnvVariables\"].json[\"syncro_baseurl\"]}}/api/v1/tickets",
|
|
"options": {
|
|
"bodyContentType": "json"
|
|
},
|
|
"requestMethod": "POST",
|
|
"authentication": "headerAuth",
|
|
"bodyParametersUi": {
|
|
"parameter": [
|
|
{
|
|
"name": "customer_id",
|
|
"value": "={{$node[\"Customers\"].json[\"customers\"][0][\"id\"]}}"
|
|
},
|
|
{
|
|
"name": "subject",
|
|
"value": "=Phone call from {{$node[\"Customers\"].json[\"customers\"][0][\"business_name\"]}} ({{$node[\"Webhook\"].json[\"body\"][\"contact\"][\"phone\"]}})"
|
|
},
|
|
{
|
|
"name": "status",
|
|
"value": "In Progress"
|
|
},
|
|
{
|
|
"name": "user_id",
|
|
"value": "={{$node[\"EnvVariables\"].parameter[\"values\"][\"string\"][1][\"value\"]}}"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"credentials": {
|
|
"httpHeaderAuth": "Syncro"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "ForGoogle2",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
1040,
|
|
360
|
|
],
|
|
"parameters": {
|
|
"values": {
|
|
"string": [
|
|
{
|
|
"name": "Call",
|
|
"value": "={{$node[\"Webhook\"].json[\"body\"][\"call_id\"]}}"
|
|
},
|
|
{
|
|
"name": "Ticket",
|
|
"value": "={{$node[\"CreateTicketForCustomer\"].json[\"ticket\"][\"id\"]}}"
|
|
}
|
|
]
|
|
},
|
|
"options": {},
|
|
"keepOnlySet": true
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "Google Sheets2",
|
|
"type": "n8n-nodes-base.googleSheets",
|
|
"position": [
|
|
1210,
|
|
360
|
|
],
|
|
"parameters": {
|
|
"range": "A:B",
|
|
"options": {
|
|
"valueInputMode": "USER_ENTERED"
|
|
},
|
|
"sheetId": "xxx",
|
|
"operation": "append"
|
|
},
|
|
"credentials": {
|
|
"googleApi": "Google"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "EnvVariables",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
210,
|
|
180
|
|
],
|
|
"parameters": {
|
|
"values": {
|
|
"string": [
|
|
{
|
|
"name": "syncro_baseurl",
|
|
"value": "https://subdomain.syncromsp.com"
|
|
},
|
|
{
|
|
"name": "user_id",
|
|
"value": "1234"
|
|
}
|
|
]
|
|
},
|
|
"options": {}
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "IF",
|
|
"type": "n8n-nodes-base.if",
|
|
"position": [
|
|
70,
|
|
180
|
|
],
|
|
"parameters": {
|
|
"conditions": {
|
|
"string": [
|
|
{
|
|
"value1": "={{$node[\"Webhook\"].json[\"body\"][\"direction\"]}}",
|
|
"value2": "inbound"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"name": "NoOp2",
|
|
"type": "n8n-nodes-base.noOp",
|
|
"position": [
|
|
70,
|
|
370
|
|
],
|
|
"parameters": {},
|
|
"typeVersion": 1
|
|
}
|
|
],
|
|
"active": true,
|
|
"settings": {},
|
|
"connections": {
|
|
"IF": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "EnvVariables",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "NoOp2",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Webhook": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "IF",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Contacts": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "IFContacts",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Customers": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "IFCustomers",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"ForGoogle": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Google Sheets",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"GetTicket": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "IFMoreThanOne",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"ForGoogle1": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Google Sheets1",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"ForGoogle2": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Google Sheets2",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"IFContacts": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "GetTicket",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "NoOp",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"GetCustomer": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Contacts",
|
|
"type": "main",
|
|
"index": 0
|
|
},
|
|
{
|
|
"node": "Customers",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"IFCustomers": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "CreateTicketForCustomer",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "NoOp1",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"CreateTicket": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "ForGoogle1",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"EnvVariables": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "GetCustomer",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"UpdateTicket": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "ForGoogle",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"IFMoreThanOne": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "UpdateTicket",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "CreateTicket",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"CreateTicketForCustomer": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "ForGoogle2",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
}
|
|
}
|
|
} |