617 lines
14 KiB
JSON
617 lines
14 KiB
JSON
{
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"meta": {
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"instanceId": "237600ca44303ce91fa31ee72babcdc8493f55ee2c0e8aa2b78b3b4ce6f70bd9"
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},
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"nodes": [
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{
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"id": "a4280167-97e0-4d12-bdfc-735dd9c69f03",
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"name": "NoOp",
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"type": "n8n-nodes-base.noOp",
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"position": [
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1160,
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540
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],
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"parameters": {},
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"typeVersion": 1
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},
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{
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"id": "a3ad4e3b-0841-4a6e-993b-5239d9e56eaf",
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"name": "Get last execution timestamp",
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"type": "n8n-nodes-base.functionItem",
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"position": [
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420,
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300
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],
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"parameters": {
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"functionCode": "// Code here will run once per input item.\n// More info and help: https://docs.n8n.io/nodes/n8n-nodes-base.functionItem\n// Tip: You can use luxon for dates and $jmespath for querying JSON structures\n\n// Add a new field called 'myNewField' to the JSON of the item\nconst staticData = getWorkflowStaticData('global');\n\nif(!staticData.lastExecution){\n staticData.lastExecution = new Date().toISOString();\n}\n\nitem.executionTimeStamp = new Date().toISOString();\nitem.lastExecution = staticData.lastExecution;\n\n\nreturn item;"
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},
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"typeVersion": 1
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},
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{
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"id": "f917bc42-8b9f-4b60-860c-360eeb86b88c",
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"name": "Set new last execution timestamp",
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"type": "n8n-nodes-base.functionItem",
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"position": [
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4440,
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140
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],
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"parameters": {
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"functionCode": "// Code here will run once per input item.\n// More info and help: https://docs.n8n.io/nodes/n8n-nodes-base.functionItem\n// Tip: You can use luxon for dates and $jmespath for querying JSON structures\n\n// Add a new field called 'myNewField' to the JSON of the item\nconst staticData = getWorkflowStaticData('global');\n\nstaticData.lastExecution = $item(0).$node[\"Get last execution timestamp\"].executionTimeStamp;\n\nreturn item;"
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},
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"executeOnce": true,
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"typeVersion": 1
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},
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{
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"id": "ff141018-5307-4754-a48a-2311fcd15f85",
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"name": "Pipedrive person Id found",
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"type": "n8n-nodes-base.if",
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"position": [
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2280,
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300
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],
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"parameters": {
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"conditions": {
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"string": [
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{
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"value1": "={{ $json[\"PipeDrivePersonId\"] }}",
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"operation": "isNotEmpty"
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}
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]
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}
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},
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"typeVersion": 1
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},
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{
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"id": "d06b1dae-77cb-4c0b-98dc-0e7184f95095",
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"name": "NoOp1",
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"type": "n8n-nodes-base.noOp",
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"position": [
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2620,
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480
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],
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"parameters": {},
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"typeVersion": 1
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},
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{
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"id": "e8a01cec-06d1-4fe6-8920-55fdd143f626",
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"name": "Get Zendesk comments for tickets",
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"type": "n8n-nodes-base.httpRequest",
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"position": [
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2620,
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280
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],
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"parameters": {
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"url": "=https://n8n.zendesk.com/api/v2/tickets/{{$json[\"id\"]}}/comments",
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"options": {},
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"authentication": "predefinedCredentialType",
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"nodeCredentialType": "zendeskApi"
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},
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"credentials": {
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"zendeskApi": {
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"id": "5",
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"name": "Zendesk account"
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}
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},
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"typeVersion": 2
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},
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{
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"id": "7f7addcb-4858-4fd0-b1c2-29800365241b",
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"name": "Add comments to tickets",
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"type": "n8n-nodes-base.merge",
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"position": [
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2860,
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160
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],
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"parameters": {
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"join": "inner",
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"mode": "mergeByIndex"
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},
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"typeVersion": 1
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},
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{
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"id": "4ab3e897-b3d1-47f8-8c81-640e2ca6b3de",
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"name": "Add Pipedrive person Id to Zendesk tickets",
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"type": "n8n-nodes-base.merge",
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"position": [
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2060,
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300
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],
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"parameters": {
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"mode": "mergeByKey",
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"propertyName1": "via.source.from.address",
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"propertyName2": "primary_email"
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},
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"typeVersion": 1
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},
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{
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"id": "1b25adda-15eb-4e23-bfb2-0a034656d8e2",
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"name": "Get tickets updated after last execution",
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"type": "n8n-nodes-base.zendesk",
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"position": [
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640,
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300
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],
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"parameters": {
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"options": {
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"query": "=updated>{{ $json[\"lastExecution\"] }}",
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"sortBy": "updated_at",
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"sortOrder": "desc"
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},
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"operation": "getAll"
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},
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"credentials": {
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"zendeskApi": {
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"id": "5",
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"name": "Zendesk account"
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}
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},
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"typeVersion": 1
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},
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{
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"id": "4884b8f5-d3f1-404d-87b3-1a802553cbee",
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"name": "Channel is email",
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"type": "n8n-nodes-base.if",
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"position": [
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860,
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300
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],
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"parameters": {
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"conditions": {
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"string": [
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{
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"value1": "={{ $json[\"via\"].channel }}",
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"value2": "email"
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}
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]
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}
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},
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"typeVersion": 1
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},
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{
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"id": "48541dcf-8ea6-47b8-ad52-1b3045df6832",
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"name": "Rename fields and keep only needed fields",
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"type": "n8n-nodes-base.set",
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"position": [
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1820,
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360
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],
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"parameters": {
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"values": {
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"number": [
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{
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"name": "PipeDrivePersonId",
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"value": "={{ $json[\"id\"] }}"
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}
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],
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"string": [
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{
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"name": "primary_email",
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"value": "={{ $json[\"primary_email\"] }}"
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}
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]
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},
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"options": {},
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"keepOnlySet": true
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},
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"typeVersion": 1
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},
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{
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"id": "e66d6b04-6a4e-4ab4-98a4-efba4bc5ec12",
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"name": "Search persons by email",
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"type": "n8n-nodes-base.pipedrive",
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"position": [
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1600,
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360
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],
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"parameters": {
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"term": "={{ $json[\"SearchEmail\"] }}",
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"resource": "person",
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"operation": "search",
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"additionalFields": {
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"fields": "email"
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}
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},
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"credentials": {
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"pipedriveApi": {
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"id": "1",
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"name": "Pipedrive account"
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}
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},
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"typeVersion": 1
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},
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{
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"id": "01e008cf-6867-48b3-9a0d-b1b264bb5c08",
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"name": "Remove duplicates to make search efficient",
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"type": "n8n-nodes-base.itemLists",
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"position": [
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1360,
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360
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],
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"parameters": {
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"compare": "selectedFields",
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"options": {},
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"operation": "removeDuplicates",
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"fieldsToCompare": {
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"fields": [
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{
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"fieldName": "SearchEmail"
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}
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]
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}
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},
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"typeVersion": 1
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},
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{
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"id": "bc3ac74d-ac87-46b8-bd59-6cafe0e0e59c",
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"name": "Set search email",
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"type": "n8n-nodes-base.set",
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"position": [
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1160,
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360
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],
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"parameters": {
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"values": {
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"string": [
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{
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"name": "SearchEmail",
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"value": "={{ $json[\"via\"].source.from.address }}"
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}
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]
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},
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"options": {},
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"keepOnlySet": true
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},
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"typeVersion": 1
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},
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{
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"id": "e0cf4204-7640-41c7-9adc-39d2d86b6144",
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"name": "Process commenst per ticket",
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"type": "n8n-nodes-base.splitInBatches",
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"position": [
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3080,
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160
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],
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"parameters": {
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"options": {},
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"batchSize": 1
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},
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"typeVersion": 1
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},
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{
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"id": "056646c3-7e1f-4195-92bd-1c3c1c9e8d25",
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"name": "New comment",
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"type": "n8n-nodes-base.if",
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"position": [
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3540,
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160
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],
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"parameters": {
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"conditions": {
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"dateTime": [
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{
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"value1": "={{ $json[\"created_at\"] }}",
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"value2": "={{$item(0).$node[\"Get last execution timestamp\"].json[\"lastExecution\"]}}"
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}
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]
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}
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},
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"typeVersion": 1,
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"alwaysOutputData": true
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},
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{
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"id": "77ef979c-313e-4904-bf3e-8716f1e5c86f",
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"name": "Split comments to seperate items",
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"type": "n8n-nodes-base.itemLists",
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"position": [
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3320,
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160
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],
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"parameters": {
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"options": {},
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"fieldToSplitOut": "comments"
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},
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"typeVersion": 1
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},
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{
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"id": "01fbc85c-0c85-48d1-b2b2-cdf8d6310578",
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"name": "Add comment as a note in Pipedrive",
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"type": "n8n-nodes-base.pipedrive",
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"position": [
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3820,
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0
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],
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"parameters": {
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"content": "=Message imported from Zendesk\n------------------------------------------------\nFrom {{$json[\"via\"][\"source\"][\"from\"][\"name\"] ?? 'Zendesk user'}}\n------------------------------------------------\n{{$json[\"body\"]}}",
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"resource": "note",
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"additionalFields": {
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"person_id": "={{$item(0).$node[\"Process commenst per ticket\"].json[\"PipeDrivePersonId\"]}}"
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}
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},
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"credentials": {
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"pipedriveApi": {
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"id": "1",
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"name": "Pipedrive account"
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}
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},
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"typeVersion": 1
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},
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{
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"id": "12296cee-7786-489d-9a33-7d0d1d7d755b",
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"name": "NoOp2",
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"type": "n8n-nodes-base.noOp",
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"position": [
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3820,
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180
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],
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"parameters": {},
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"typeVersion": 1
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},
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{
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"id": "0c21dbce-0820-4300-8da4-6e795288aa0b",
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"name": "Every day at 09:00",
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"type": "n8n-nodes-base.cron",
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"position": [
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220,
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300
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],
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"parameters": {
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"triggerTimes": {
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"item": [
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{
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"hour": 9
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}
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]
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}
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},
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"typeVersion": 1
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},
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{
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"id": "e6990744-45e2-4c08-b611-7f5bbac7ad9a",
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"name": "Done processing",
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"type": "n8n-nodes-base.if",
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"position": [
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4160,
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160
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],
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"parameters": {
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"conditions": {
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"boolean": [
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{
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"value1": "={{$node[\"Process commenst per ticket\"].context[\"noItemsLeft\"]}}",
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"value2": true
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}
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]
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},
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"combineOperation": "any"
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},
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"typeVersion": 1
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}
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],
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"connections": {
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"New comment": {
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"main": [
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[
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{
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"node": "Add comment as a note in Pipedrive",
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"type": "main",
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"index": 0
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}
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],
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[
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{
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"node": "NoOp2",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Done processing": {
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"main": [
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[
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{
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"node": "Set new last execution timestamp",
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"type": "main",
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"index": 0
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}
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],
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[
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{
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"node": "Process commenst per ticket",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Channel is email": {
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"main": [
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[
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{
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"node": "Set search email",
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"type": "main",
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"index": 0
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},
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{
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"node": "Add Pipedrive person Id to Zendesk tickets",
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"type": "main",
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"index": 0
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}
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],
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[
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{
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"node": "NoOp",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Set search email": {
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"main": [
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[
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{
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"node": "Remove duplicates to make search efficient",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Every day at 09:00": {
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"main": [
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[
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{
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"node": "Get last execution timestamp",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Add comments to tickets": {
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"main": [
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[
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{
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"node": "Process commenst per ticket",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Search persons by email": {
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"main": [
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[
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{
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"node": "Rename fields and keep only needed fields",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Pipedrive person Id found": {
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"main": [
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[
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{
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"node": "Get Zendesk comments for tickets",
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"type": "main",
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"index": 0
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},
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{
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"node": "Add comments to tickets",
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"type": "main",
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"index": 0
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}
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],
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[
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{
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"node": "NoOp1",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Process commenst per ticket": {
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"main": [
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[
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{
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"node": "Split comments to seperate items",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Get last execution timestamp": {
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"main": [
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[
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{
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"node": "Get tickets updated after last execution",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Get Zendesk comments for tickets": {
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"main": [
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[
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{
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"node": "Add comments to tickets",
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"type": "main",
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"index": 1
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}
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]
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]
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},
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"Split comments to seperate items": {
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"main": [
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[
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{
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"node": "New comment",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Add comment as a note in Pipedrive": {
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"main": [
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[
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{
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"node": "Done processing",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Get tickets updated after last execution": {
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"main": [
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[
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{
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"node": "Channel is email",
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"type": "main",
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"index": 0
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}
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]
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]
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},
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"Rename fields and keep only needed fields": {
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"main": [
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[
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{
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"node": "Add Pipedrive person Id to Zendesk tickets",
|
|
"type": "main",
|
|
"index": 1
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Add Pipedrive person Id to Zendesk tickets": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Pipedrive person Id found",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Remove duplicates to make search efficient": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Search persons by email",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
}
|
|
}
|
|
} |