1159 lines
30 KiB
JSON
1159 lines
30 KiB
JSON
{
|
|
"meta": {
|
|
"instanceId": "cb484ba7b742928a2048bf8829668bed5b5ad9787579adea888f05980292a4a7",
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"templateCredsSetupCompleted": true
|
|
},
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"nodes": [
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{
|
|
"id": "15f8f140-66b6-4c83-8a33-cf8cafdc32d4",
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|
"name": "Sticky Note",
|
|
"type": "n8n-nodes-base.stickyNote",
|
|
"position": [
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|
-420,
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|
-740
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|
],
|
|
"parameters": {
|
|
"color": 7,
|
|
"width": 1440,
|
|
"height": 620,
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|
"content": "\n## Find Customer\nThis portion of the workflow queries the customer database and returns customer details to the AI agent if found. If not found, it returns NOT_FOUND for the customer details. "
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"id": "00b35d71-a6e6-43e8-a57b-a29a0c476b23",
|
|
"name": "Check if user found",
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"type": "n8n-nodes-base.if",
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|
"position": [
|
|
380,
|
|
-380
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|
],
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|
"parameters": {
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|
"options": {},
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|
"conditions": {
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|
"options": {
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|
"version": 2,
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|
"leftValue": "",
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|
"caseSensitive": true,
|
|
"typeValidation": "strict"
|
|
},
|
|
"combinator": "and",
|
|
"conditions": [
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|
{
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|
"id": "bddfa253-24c6-430e-9a13-f07daf8c1513",
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"operator": {
|
|
"type": "string",
|
|
"operation": "notEmpty",
|
|
"singleValue": true
|
|
},
|
|
"leftValue": "={{ $json.Name }}",
|
|
"rightValue": ""
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|
}
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|
]
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|
}
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|
},
|
|
"typeVersion": 2.2
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},
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{
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"id": "83d5be62-92f2-4018-bb5e-e4c068223370",
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"name": "Sticky Note1",
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"type": "n8n-nodes-base.stickyNote",
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"position": [
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-420,
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-80
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],
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"parameters": {
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|
"color": 7,
|
|
"width": 1460,
|
|
"height": 540,
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|
"content": "\n## Create Zendesk Ticket \nCreates a Zendesk ticket on behalf of the customer when needed."
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"id": "19f99374-82a6-4978-a159-9b68accda619",
|
|
"name": "Sticky Note2",
|
|
"type": "n8n-nodes-base.stickyNote",
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|
"position": [
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-420,
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|
480
|
|
],
|
|
"parameters": {
|
|
"color": 7,
|
|
"width": 1920,
|
|
"height": 700,
|
|
"content": "\n## Schedule a meeting\nThis gives availability for google calendar and schedules a meeting as well "
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"id": "ad83adab-eecb-49f7-ba95-b53889f8dded",
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"name": "Sticky Note3",
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"type": "n8n-nodes-base.stickyNote",
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"position": [
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-420,
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1220
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],
|
|
"parameters": {
|
|
"color": 7,
|
|
"width": 900,
|
|
"height": 540,
|
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"content": "\n## Give Product team transcripts for analysis\nNeed to help your product team out"
|
|
},
|
|
"typeVersion": 1
|
|
},
|
|
{
|
|
"id": "4b224fd9-d056-4f2a-aa91-aa4cbee4c44a",
|
|
"name": "Check if available",
|
|
"type": "n8n-nodes-base.if",
|
|
"position": [
|
|
520,
|
|
800
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"conditions": {
|
|
"options": {
|
|
"version": 2,
|
|
"leftValue": "",
|
|
"caseSensitive": true,
|
|
"typeValidation": "strict"
|
|
},
|
|
"combinator": "and",
|
|
"conditions": [
|
|
{
|
|
"id": "d1c61a1f-0265-4eb5-918f-3111e916387f",
|
|
"operator": {
|
|
"type": "boolean",
|
|
"operation": "true",
|
|
"singleValue": true
|
|
},
|
|
"leftValue": "={{ $json.available }}",
|
|
"rightValue": ""
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 2.2
|
|
},
|
|
{
|
|
"id": "60067000-0c90-4a9d-bf11-e22a864b0ad8",
|
|
"name": "Check for malformed date",
|
|
"type": "n8n-nodes-base.if",
|
|
"position": [
|
|
100,
|
|
880
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"conditions": {
|
|
"options": {
|
|
"version": 2,
|
|
"leftValue": "",
|
|
"caseSensitive": true,
|
|
"typeValidation": "strict"
|
|
},
|
|
"combinator": "and",
|
|
"conditions": [
|
|
{
|
|
"id": "f055e64e-a1d2-4213-9d5c-1d1069cb582c",
|
|
"operator": {
|
|
"type": "dateTime",
|
|
"operation": "after"
|
|
},
|
|
"leftValue": "={{ $json.availability }}",
|
|
"rightValue": "={{ $now }}"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 2.2
|
|
},
|
|
{
|
|
"id": "ad9f1857-2179-4d1d-ac25-04975b23390f",
|
|
"name": "Create Ticket",
|
|
"type": "n8n-nodes-base.httpRequest",
|
|
"onError": "continueRegularOutput",
|
|
"position": [
|
|
340,
|
|
180
|
|
],
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"parameters": {
|
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"url": "https://n8n8688.zendesk.com/api/v2/tickets",
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"method": "POST",
|
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"options": {
|
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"redirect": {
|
|
"redirect": {}
|
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}
|
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},
|
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"jsonBody": "={\n \"ticket\": {\n \"requester_id\": \"{{ $json.user.id }}\",\n \"subject\": \"New TechFin Customer Ticket for {{ $json.user.name }}\",\n \"comment\": {\n \"body\": \"{{ $('Extract Zendesk Fields').item.json.body.summary }}\\n\\n{{ $('Extract Zendesk Fields').item.json.body.transcript.replace(/\\n/g, \"\\\\n\").replace(/\\\\'/g, \"\\\\'\").replace(/\\\\\"/g, '\\\\\"').replace(/\\\\&/g, \"\\\\&\").replace(/\\\\r/g, \"\\\\r\").replace(/\\\\t/g, \"\\\\t\").replace(/\\\\b/g, \"\\\\b\").replace(/\\\\f/g, \"\\\\f\") }}\"\n }\n }\n}",
|
|
"sendBody": true,
|
|
"sendHeaders": true,
|
|
"specifyBody": "json",
|
|
"authentication": "predefinedCredentialType",
|
|
"headerParameters": {
|
|
"parameters": [
|
|
{
|
|
"name": "Accept",
|
|
"value": "application/json"
|
|
}
|
|
]
|
|
},
|
|
"nodeCredentialType": "zendeskApi"
|
|
},
|
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"credentials": {
|
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"zendeskApi": {
|
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"id": "ROx0ipJapRomRxEX",
|
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"name": "Zendesk Demo Access"
|
|
}
|
|
},
|
|
"typeVersion": 4.2
|
|
},
|
|
{
|
|
"id": "5b5c0f60-4495-4040-9926-194b672e6850",
|
|
"name": "Create Customer in DB",
|
|
"type": "n8n-nodes-base.httpRequest",
|
|
"onError": "continueRegularOutput",
|
|
"position": [
|
|
120,
|
|
180
|
|
],
|
|
"parameters": {
|
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"url": "https://n8n8688.zendesk.com/api/v2/users/create_or_update",
|
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"method": "POST",
|
|
"options": {},
|
|
"jsonBody": "={\n \"user\": {\n \"email\": \"{{ $json.body.email }}\",\n \"identities\": [\n {\n \"type\": \"email\",\n \"value\": \"{{ $json.body.email }}\"\n }\n ],\n \"name\": \"{{ $json.body.name }}\"\n }\n}",
|
|
"sendBody": true,
|
|
"specifyBody": "json",
|
|
"authentication": "predefinedCredentialType",
|
|
"nodeCredentialType": "zendeskApi"
|
|
},
|
|
"credentials": {
|
|
"zendeskApi": {
|
|
"id": "ROx0ipJapRomRxEX",
|
|
"name": "Zendesk Demo Access"
|
|
}
|
|
},
|
|
"typeVersion": 4.2
|
|
},
|
|
{
|
|
"id": "3e5dd684-ee28-4431-849b-c8ab42bd93a0",
|
|
"name": "Check if submitted succesfully",
|
|
"type": "n8n-nodes-base.if",
|
|
"position": [
|
|
540,
|
|
180
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"conditions": {
|
|
"options": {
|
|
"version": 2,
|
|
"leftValue": "",
|
|
"caseSensitive": true,
|
|
"typeValidation": "strict"
|
|
},
|
|
"combinator": "and",
|
|
"conditions": [
|
|
{
|
|
"id": "1ff20679-9964-4ac9-933e-c370c2ef72c1",
|
|
"operator": {
|
|
"type": "string",
|
|
"operation": "notEmpty",
|
|
"singleValue": true
|
|
},
|
|
"leftValue": "={{ $json.ticket.url }}",
|
|
"rightValue": ""
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 2.2
|
|
},
|
|
{
|
|
"id": "c2fac290-0e6e-4b36-864e-f6bb2d25753c",
|
|
"name": "Ticket Created Successfully",
|
|
"type": "n8n-nodes-base.respondToWebhook",
|
|
"position": [
|
|
800,
|
|
80
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"respondWith": "json",
|
|
"responseBody": "{\n \"status\": \"SUCCESS_TICKET_SUBMITTED\"\n}"
|
|
},
|
|
"typeVersion": 1.1
|
|
},
|
|
{
|
|
"id": "71a2c455-5de7-455c-9bed-b710a09c3d07",
|
|
"name": "Error Creating Ticket",
|
|
"type": "n8n-nodes-base.respondToWebhook",
|
|
"position": [
|
|
800,
|
|
260
|
|
],
|
|
"parameters": {
|
|
"options": {
|
|
"responseCode": 400
|
|
},
|
|
"respondWith": "json",
|
|
"responseBody": "{\n \"status\": \"TICKET_ERROR\"\n}"
|
|
},
|
|
"typeVersion": 1.1
|
|
},
|
|
{
|
|
"id": "fcd6ceca-d231-4c49-bb1c-716d239dc0c4",
|
|
"name": "Airtable Endpoint",
|
|
"type": "n8n-nodes-base.webhook",
|
|
"position": [
|
|
-300,
|
|
1560
|
|
],
|
|
"webhookId": "9a52822c-0304-4dad-a86a-ae662161243c",
|
|
"parameters": {
|
|
"path": "9a52822c-0304-4dad-a86a-ae662161243c",
|
|
"options": {},
|
|
"httpMethod": "POST"
|
|
},
|
|
"typeVersion": 2
|
|
},
|
|
{
|
|
"id": "53783abf-8254-46e2-8b1f-c797f880fa1b",
|
|
"name": "Gcal Endpoint",
|
|
"type": "n8n-nodes-base.webhook",
|
|
"position": [
|
|
-340,
|
|
800
|
|
],
|
|
"webhookId": "c1020b94-603c-4981-ab48-51e208d17223",
|
|
"parameters": {
|
|
"path": "c1020b94-603c-4981-ab48-51e208d17223",
|
|
"options": {},
|
|
"httpMethod": "POST",
|
|
"responseMode": "responseNode"
|
|
},
|
|
"typeVersion": 2
|
|
},
|
|
{
|
|
"id": "df6a885b-d9ea-4033-bb2d-6a222ca9153f",
|
|
"name": "Zendesk Endpoint",
|
|
"type": "n8n-nodes-base.webhook",
|
|
"position": [
|
|
-320,
|
|
180
|
|
],
|
|
"webhookId": "9c15c8ac-8f3a-40d3-8ad5-e40468388968",
|
|
"parameters": {
|
|
"path": "9c15c8ac-8f3a-40d3-8ad5-e40468388968",
|
|
"options": {},
|
|
"httpMethod": "POST",
|
|
"responseMode": "responseNode"
|
|
},
|
|
"typeVersion": 2
|
|
},
|
|
{
|
|
"id": "993c83c7-c376-4bc8-8cb9-995de92d6c4e",
|
|
"name": "Voiceflow Endpoint",
|
|
"type": "n8n-nodes-base.webhook",
|
|
"position": [
|
|
-320,
|
|
-380
|
|
],
|
|
"webhookId": "d9b20efe-9bb4-4d8b-b9aa-d568f43f78ea",
|
|
"parameters": {
|
|
"path": "d9b20efe-9bb4-4d8b-b9aa-d568f43f78ea",
|
|
"options": {},
|
|
"httpMethod": "POST",
|
|
"responseMode": "responseNode"
|
|
},
|
|
"typeVersion": 2
|
|
},
|
|
{
|
|
"id": "399c2471-3a3d-458a-bb5d-a0a5e42f3121",
|
|
"name": "Extract Phone Number",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
-100,
|
|
-380
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"assignments": {
|
|
"assignments": [
|
|
{
|
|
"id": "90de9dcb-1ab6-43d6-999e-6672fbd81f2a",
|
|
"name": "query.phone_number",
|
|
"type": "string",
|
|
"value": "={{ $json.query.phone_number.replace(/^\\+/, '') }}"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 3.4
|
|
},
|
|
{
|
|
"id": "3391ccd4-cf64-4f48-9cfc-9a02131c37b6",
|
|
"name": "Extract Zendesk Fields",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
-100,
|
|
180
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"assignments": {
|
|
"assignments": [
|
|
{
|
|
"id": "3490074c-304b-4424-b724-74afba26f71e",
|
|
"name": "body.email",
|
|
"type": "string",
|
|
"value": "={{ $json.body.email }}"
|
|
},
|
|
{
|
|
"id": "0b5d31dc-029b-4055-91f3-55d820b43cdb",
|
|
"name": "body.name",
|
|
"type": "string",
|
|
"value": "={{ $json.body.name }}"
|
|
},
|
|
{
|
|
"id": "79ba72a8-42ff-481e-9ca8-6d9237ba84d8",
|
|
"name": "body.transcript",
|
|
"type": "string",
|
|
"value": "={{ $json.body.transcript }}"
|
|
},
|
|
{
|
|
"id": "77aeef5e-fb51-46d9-a66f-03bc7fe29ac7",
|
|
"name": "body.summary",
|
|
"type": "string",
|
|
"value": "={{ $json.body.summary }}"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 3.4
|
|
},
|
|
{
|
|
"id": "63789194-f11c-42f1-8075-849ba1fedfd7",
|
|
"name": "Extract Gcal Data",
|
|
"type": "n8n-nodes-base.set",
|
|
"onError": "continueRegularOutput",
|
|
"position": [
|
|
-120,
|
|
800
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"assignments": {
|
|
"assignments": [
|
|
{
|
|
"id": "b0e95ac3-08a7-48ad-917a-9736f6e07cd2",
|
|
"name": "availability",
|
|
"type": "string",
|
|
"value": "={{ $json.query.datetime.toDateTime() }}"
|
|
},
|
|
{
|
|
"id": "ddc4b463-2acc-45bd-9d09-fee782ab1879",
|
|
"name": "query.name",
|
|
"type": "string",
|
|
"value": "={{ $json.query.name }}"
|
|
},
|
|
{
|
|
"id": "3f4cbd33-fa49-4a0e-bd48-919ab7224684",
|
|
"name": "query.email",
|
|
"type": "string",
|
|
"value": "={{ $json.query.email }}"
|
|
},
|
|
{
|
|
"id": "1027589d-b475-4330-9686-9b7a9e7ece8f",
|
|
"name": "query.summary",
|
|
"type": "string",
|
|
"value": "={{ $json.query.summary }}"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 3.4,
|
|
"alwaysOutputData": true
|
|
},
|
|
{
|
|
"id": "813b50b7-2255-441a-8ad6-15cde81ec14d",
|
|
"name": "Extract Airtable Data",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
-80,
|
|
1560
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"assignments": {
|
|
"assignments": [
|
|
{
|
|
"id": "6f121f9b-6692-41fa-849b-f613d9fe9009",
|
|
"name": "phone",
|
|
"type": "string",
|
|
"value": "={{ $json.query.phone }}"
|
|
},
|
|
{
|
|
"id": "acec6f45-271d-4f6a-bf29-e8ea1f5d9fa7",
|
|
"name": "summary",
|
|
"type": "string",
|
|
"value": "={{ $json.query.summary }}"
|
|
},
|
|
{
|
|
"id": "e76573ec-3884-4fe8-b34f-19b77022ba31",
|
|
"name": "transcript",
|
|
"type": "string",
|
|
"value": "={{ $json.query.transcript }}"
|
|
},
|
|
{
|
|
"id": "a3951676-739a-4641-99b1-ed7f5fcbf08d",
|
|
"name": "type",
|
|
"type": "string",
|
|
"value": "={{ $json.query.type }}"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 3.4
|
|
},
|
|
{
|
|
"id": "830ee1b3-2bc3-4809-a0e7-c9c966053fbe",
|
|
"name": "Create Airtable Data",
|
|
"type": "n8n-nodes-base.airtable",
|
|
"position": [
|
|
180,
|
|
1560
|
|
],
|
|
"parameters": {
|
|
"base": {
|
|
"__rl": true,
|
|
"mode": "list",
|
|
"value": "app9dFu44S5VTIFRV",
|
|
"cachedResultUrl": "https://airtable.com/app9dFu44S5VTIFRV",
|
|
"cachedResultName": "Product Customer Analysis"
|
|
},
|
|
"table": {
|
|
"__rl": true,
|
|
"mode": "list",
|
|
"value": "tblXGczD6wjZ6ZNko",
|
|
"cachedResultUrl": "https://airtable.com/app9dFu44S5VTIFRV/tblXGczD6wjZ6ZNko",
|
|
"cachedResultName": "Table 1"
|
|
},
|
|
"columns": {
|
|
"value": {
|
|
"Phone": "={{ $json.phone }}",
|
|
"Summary": "={{ $json.summary }}",
|
|
"Transcript": "={{ $json.transcript }}",
|
|
"Customer Type": "={{ $json.type }}"
|
|
},
|
|
"schema": [
|
|
{
|
|
"id": "Phone",
|
|
"type": "string",
|
|
"display": true,
|
|
"removed": false,
|
|
"readOnly": false,
|
|
"required": false,
|
|
"displayName": "Phone",
|
|
"defaultMatch": false,
|
|
"canBeUsedToMatch": true
|
|
},
|
|
{
|
|
"id": "Summary",
|
|
"type": "string",
|
|
"display": true,
|
|
"removed": false,
|
|
"readOnly": false,
|
|
"required": false,
|
|
"displayName": "Summary",
|
|
"defaultMatch": false,
|
|
"canBeUsedToMatch": true
|
|
},
|
|
{
|
|
"id": "Transcript",
|
|
"type": "string",
|
|
"display": true,
|
|
"removed": false,
|
|
"readOnly": false,
|
|
"required": false,
|
|
"displayName": "Transcript",
|
|
"defaultMatch": false,
|
|
"canBeUsedToMatch": true
|
|
},
|
|
{
|
|
"id": "Customer Type",
|
|
"type": "string",
|
|
"display": true,
|
|
"removed": false,
|
|
"readOnly": false,
|
|
"required": false,
|
|
"displayName": "Customer Type",
|
|
"defaultMatch": false,
|
|
"canBeUsedToMatch": true
|
|
}
|
|
],
|
|
"mappingMode": "defineBelow",
|
|
"matchingColumns": [],
|
|
"attemptToConvertTypes": false,
|
|
"convertFieldsToString": false
|
|
},
|
|
"options": {},
|
|
"operation": "create"
|
|
},
|
|
"credentials": {
|
|
"airtableTokenApi": {
|
|
"id": "ZwK7ZfD79dhUdsUc",
|
|
"name": "n8n voiceflow demo"
|
|
}
|
|
},
|
|
"typeVersion": 2.1
|
|
},
|
|
{
|
|
"id": "42f007f1-3929-4d65-a3b5-c60693da3ad3",
|
|
"name": "Query Google Sheets for Phone",
|
|
"type": "n8n-nodes-base.googleSheets",
|
|
"position": [
|
|
160,
|
|
-380
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"filtersUI": {
|
|
"values": [
|
|
{
|
|
"lookupValue": "={{ $json.query.phone_number }}",
|
|
"lookupColumn": "Phone Number"
|
|
}
|
|
]
|
|
},
|
|
"sheetName": {
|
|
"__rl": true,
|
|
"mode": "list",
|
|
"value": "gid=0",
|
|
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17sPEb3d55tiqJwt1Dms6MG1-qAAF0k9fQzbTs1lI1Yw/edit#gid=0",
|
|
"cachedResultName": "Sheet1"
|
|
},
|
|
"documentId": {
|
|
"__rl": true,
|
|
"mode": "list",
|
|
"value": "17sPEb3d55tiqJwt1Dms6MG1-qAAF0k9fQzbTs1lI1Yw",
|
|
"cachedResultUrl": "https://docs.google.com/spreadsheets/d/17sPEb3d55tiqJwt1Dms6MG1-qAAF0k9fQzbTs1lI1Yw/edit?usp=drivesdk",
|
|
"cachedResultName": "Customer Database"
|
|
}
|
|
},
|
|
"credentials": {
|
|
"googleSheetsOAuth2Api": {
|
|
"id": "4ZBfVX71VUd6pRy3",
|
|
"name": "Google Sheets Angel Access"
|
|
}
|
|
},
|
|
"typeVersion": 4.5,
|
|
"alwaysOutputData": true
|
|
},
|
|
{
|
|
"id": "d0948a72-c8a8-48f6-b5d8-adb52a44a169",
|
|
"name": "Respond to Webhook with Customer Data",
|
|
"type": "n8n-nodes-base.respondToWebhook",
|
|
"position": [
|
|
640,
|
|
-520
|
|
],
|
|
"parameters": {
|
|
"options": {}
|
|
},
|
|
"typeVersion": 1.1
|
|
},
|
|
{
|
|
"id": "12e0e2b3-90e1-4b77-a6bb-12dc4603d4f7",
|
|
"name": "Respond to Webhook with Error",
|
|
"type": "n8n-nodes-base.respondToWebhook",
|
|
"position": [
|
|
780,
|
|
-280
|
|
],
|
|
"parameters": {
|
|
"options": {}
|
|
},
|
|
"typeVersion": 1.1
|
|
},
|
|
{
|
|
"id": "9de11b89-bbe8-4ce4-9838-27e497146966",
|
|
"name": "Set Error Data",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
620,
|
|
-280
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"assignments": {
|
|
"assignments": [
|
|
{
|
|
"id": "1ec3d6bd-41d8-489b-8c52-73c88267e0bd",
|
|
"name": "row_number",
|
|
"type": "string",
|
|
"value": "NOT_FOUND"
|
|
},
|
|
{
|
|
"id": "bfd6215e-f4ed-4d75-b9ae-d5925f87eb98",
|
|
"name": "Name",
|
|
"type": "string",
|
|
"value": "NOT_FOUND"
|
|
},
|
|
{
|
|
"id": "e06fc869-57e7-4dc5-b563-4d093be654ab",
|
|
"name": "Email Address",
|
|
"type": "string",
|
|
"value": "NOT_FOUND"
|
|
},
|
|
{
|
|
"id": "ae1a429b-1c21-4dcb-bf68-e0c01732ec5e",
|
|
"name": "Tier",
|
|
"type": "string",
|
|
"value": "NOT_FOUND"
|
|
},
|
|
{
|
|
"id": "879369f3-79f7-4420-bcec-b72f67212297",
|
|
"name": "Phone Number",
|
|
"type": "string",
|
|
"value": "NOT_FOUND"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 3.4
|
|
},
|
|
{
|
|
"id": "37b2289b-bc9a-440f-9974-fffe433c2069",
|
|
"name": "Check Calendar Availability",
|
|
"type": "n8n-nodes-base.googleCalendar",
|
|
"position": [
|
|
300,
|
|
800
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"timeMax": "={{ $json.availability.toDateTime().plus(30, 'minutes') }}",
|
|
"timeMin": "={{ $json.availability }}",
|
|
"calendar": {
|
|
"__rl": true,
|
|
"mode": "list",
|
|
"value": "angel@n8n.io",
|
|
"cachedResultName": "angel@n8n.io"
|
|
},
|
|
"resource": "calendar"
|
|
},
|
|
"credentials": {
|
|
"googleCalendarOAuth2Api": {
|
|
"id": "zjwDrLg8gSlOpOQI",
|
|
"name": "Google Calendar account 9"
|
|
}
|
|
},
|
|
"typeVersion": 1.3
|
|
},
|
|
{
|
|
"id": "52732530-e120-4403-b623-e087a0005383",
|
|
"name": "Create Calendar Event",
|
|
"type": "n8n-nodes-base.googleCalendar",
|
|
"position": [
|
|
800,
|
|
680
|
|
],
|
|
"parameters": {
|
|
"end": "={{ $('Extract Gcal Data').item.json.availability.toDateTime().plus(30, 'minutes') }}",
|
|
"start": "={{ $('Extract Gcal Data').item.json.availability }}",
|
|
"calendar": {
|
|
"__rl": true,
|
|
"mode": "list",
|
|
"value": "angel@n8n.io",
|
|
"cachedResultName": "angel@n8n.io"
|
|
},
|
|
"additionalFields": {
|
|
"summary": "=TechFin Enterprise Customer Success Meeting with {{ $('Extract Gcal Data').item.json.query.name }}",
|
|
"attendees": [
|
|
"={{ $('Extract Gcal Data').item.json.query.email }}"
|
|
],
|
|
"description": "={{ $('Extract Gcal Data').item.json.query.summary }}"
|
|
}
|
|
},
|
|
"credentials": {
|
|
"googleCalendarOAuth2Api": {
|
|
"id": "zjwDrLg8gSlOpOQI",
|
|
"name": "Google Calendar account 9"
|
|
}
|
|
},
|
|
"typeVersion": 1.3
|
|
},
|
|
{
|
|
"id": "643a6c39-f70d-4453-be96-54eadb0b9667",
|
|
"name": "Set Calendar Success Message",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
1020,
|
|
680
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"assignments": {
|
|
"assignments": [
|
|
{
|
|
"id": "759c2ab4-bc39-4f7c-b585-212d6d6e9ab5",
|
|
"name": "status",
|
|
"type": "string",
|
|
"value": "MEETING_BOOKED_SUCCESSFULLY"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 3.4
|
|
},
|
|
{
|
|
"id": "10b7bdfc-15a9-4d3c-9c58-e7f0d7356d98",
|
|
"name": "Respond with Success",
|
|
"type": "n8n-nodes-base.respondToWebhook",
|
|
"position": [
|
|
1240,
|
|
680
|
|
],
|
|
"parameters": {
|
|
"options": {}
|
|
},
|
|
"typeVersion": 1.1
|
|
},
|
|
{
|
|
"id": "4c8de5b6-d11f-454e-b198-eb7ea4bf8151",
|
|
"name": "Set Calendar Error Data",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
800,
|
|
920
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"assignments": {
|
|
"assignments": [
|
|
{
|
|
"id": "759c2ab4-bc39-4f7c-b585-212d6d6e9ab5",
|
|
"name": "status",
|
|
"type": "string",
|
|
"value": "CSM_UNAVAILABLE"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 3.4
|
|
},
|
|
{
|
|
"id": "b8d54018-4f15-41d7-bc74-e5fa42c2eae8",
|
|
"name": "Respond With Calendar Error data",
|
|
"type": "n8n-nodes-base.respondToWebhook",
|
|
"position": [
|
|
1040,
|
|
920
|
|
],
|
|
"parameters": {
|
|
"options": {}
|
|
},
|
|
"typeVersion": 1.1
|
|
},
|
|
{
|
|
"id": "1be55353-b20d-41aa-bd82-c5a21ec1ca56",
|
|
"name": "Set Invalid Data Error",
|
|
"type": "n8n-nodes-base.set",
|
|
"position": [
|
|
320,
|
|
1020
|
|
],
|
|
"parameters": {
|
|
"options": {},
|
|
"assignments": {
|
|
"assignments": [
|
|
{
|
|
"id": "759c2ab4-bc39-4f7c-b585-212d6d6e9ab5",
|
|
"name": "status",
|
|
"type": "string",
|
|
"value": "INVALID_DATA_ERROR"
|
|
}
|
|
]
|
|
}
|
|
},
|
|
"typeVersion": 3.4
|
|
},
|
|
{
|
|
"id": "a4e01bfd-4f65-457e-bf84-8140f2d58168",
|
|
"name": "Respond with Generic Error",
|
|
"type": "n8n-nodes-base.respondToWebhook",
|
|
"position": [
|
|
500,
|
|
1020
|
|
],
|
|
"parameters": {
|
|
"options": {}
|
|
},
|
|
"typeVersion": 1.1
|
|
}
|
|
],
|
|
"pinData": {},
|
|
"connections": {
|
|
"Create Ticket": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Check if submitted succesfully",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Gcal Endpoint": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Extract Gcal Data",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Set Error Data": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Respond to Webhook with Error",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Zendesk Endpoint": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Extract Zendesk Fields",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Airtable Endpoint": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Extract Airtable Data",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Extract Gcal Data": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Check for malformed date",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Check if available": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Create Calendar Event",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "Set Calendar Error Data",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Voiceflow Endpoint": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Extract Phone Number",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Check if user found": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Respond to Webhook with Customer Data",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "Set Error Data",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Extract Phone Number": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Query Google Sheets for Phone",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Create Calendar Event": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Set Calendar Success Message",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Create Customer in DB": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Create Ticket",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Extract Airtable Data": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Create Airtable Data",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Extract Zendesk Fields": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Create Customer in DB",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Set Invalid Data Error": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Respond with Generic Error",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Set Calendar Error Data": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Respond With Calendar Error data",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Check for malformed date": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Check Calendar Availability",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "Set Invalid Data Error",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Check Calendar Availability": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Check if available",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Set Calendar Success Message": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Respond with Success",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Query Google Sheets for Phone": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Check if user found",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
},
|
|
"Check if submitted succesfully": {
|
|
"main": [
|
|
[
|
|
{
|
|
"node": "Ticket Created Successfully",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
],
|
|
[
|
|
{
|
|
"node": "Error Creating Ticket",
|
|
"type": "main",
|
|
"index": 0
|
|
}
|
|
]
|
|
]
|
|
}
|
|
}
|
|
} |